At Florist Beddington, we are dedicated to delivering the freshest flowers to every customer in Beddington and the surrounding areas. As a trusted local florist serving nearby households and businesses, our priority is your satisfaction. Every arrangement is handpicked and locally sourced to ensure quality and longevity, covered under our Fresh Flowers Guarantee.
We understand the importance of receiving flowers in perfect condition. Should your flowers arrive damaged or in unsatisfactory condition, please notify us as soon as possible after delivery. Clearly document the issue, including photographs, so that we can assess the situation promptly. Our team will review all claims and work swiftly to resolve any problems with your order.
Florist Beddington stands behind a strict Fresh Flowers Guarantee for every order delivered locally. We guarantee a freshness window of at least five days from the time of delivery, provided that reasonable care and guidelines have been followed. If your flowers wilt or decline significantly within this period, and you have followed our recommended care instructions, you are eligible for a resolution under our refund or replacement policy.
Your satisfaction is a top priority. If your flowers are damaged on arrival or do not meet our Fresh Flowers Guarantee, we offer two flexible solutions:
To help us process your refund or replacement quickly, please retain the original floral arrangement and all packaging until we have resolved your request. Our team will explain your options clearly and guide you through the next steps.
We value your feedback and always strive to exceed expectations. If you are dissatisfied with any part of your experience, please let us know as soon as possible. You can submit your complaint by visiting our shop in Beddington or through your order account on our website. Provide your order details, a description of the issue, and supporting photos if available. Our dedicated complaints team will review your case within 48 hours and will keep you updated throughout the resolution process.
Florist Beddington is proud to be a reliable choice for all floral needs, working closely with the community and local businesses. Our reputation is built on trust, quality, and a genuine care for our customers. We are committed to handling every returns, refunds, and complaints request with transparency, fairness, and the personal attention you expect from a local expert.
Thank you for choosing Florist Beddington. Your satisfaction is at the heart of everything we do.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
