Welcome to Florist Beddington. These Terms & Conditions govern the use of our online flower delivery service for all customers in Beddington and its surrounding areas. Please read these terms in full before placing your order. By using our website and placing orders, you agree to be bound by these Terms & Conditions.
Florist Beddington provides online flower delivery in Beddington and neighbouring areas. These Terms & Conditions apply to all online customers seeking delivery within our published delivery zones, including Beddington and its nearby regions as specified on our website.
Orders for flowers and related products can be placed online through Florist Beddington’s web platform. When you select your floral arrangements or gifts and proceed to purchase, you will be guided through our secure checkout process, including the selection of a delivery date, entering the recipient’s details, and method of payment.
Order Confirmation: Once you have placed your order, you will receive an on-screen confirmation followed by an order summary sent to your provided contact details. This confirmation does not constitute our acceptance of your order; it is a notification that we have received your request. Our official acceptance occurs when you receive a dispatch or delivery confirmation.
Availability: All products are subject to availability. While we strive to fulfil your chosen selection, certain flowers or items may occasionally be substituted due to seasonal availability or supply issues. Substitution will always be of equal or greater value, and similar in style and colour palette whenever possible.
Amendments: Should you wish to make changes to your order (address, message, delivery date, or product selection), please contact us promptly. Amendments will be processed if requests are received at least 24 hours prior to the scheduled delivery time. We cannot guarantee order amendments made after this period.
Cancellations: You may cancel your order up to 24 hours prior to the scheduled delivery date for a full refund. Cancellations made less than 24 hours before the delivery may be subject to a deduction or may not be refundable if perishable items have already been prepared or dispatched.
If an item becomes unavailable after you have ordered, we will inform you as soon as possible and offer an alternative or a full refund.
All prices displayed on Florist Beddington’s website are stated in pounds sterling (GBP) and include VAT unless otherwise indicated. Prices are liable to change at any time, but changes will not affect orders already confirmed.
Payment for orders can be made using our accepted online payment methods as shown during checkout. Payment is processed securely at the time of placing your order. Orders are only accepted once payment has cleared in full.
Florist Beddington offers delivery to addresses in Beddington and surrounding localities. Delivery charges, where applicable, will be clearly stated prior to completing your purchase. We endeavour to deliver on the date and to the address specified in your order. However, deliveries may be affected by unforeseen circumstances, such as adverse weather or supply disruptions.
Where specific delivery times are not possible, deliveries will occur during the designated delivery window on your chosen date. If the recipient is unavailable upon delivery, we may leave the flowers in a safe place, with a neighbour, or return the arrangement to our premises, leaving a card or message for redelivery arrangements if needed.
Due to the perishable nature of flowers, we do not accept returns unless the product is defective or damaged on arrival. If you or the recipient are not satisfied with the quality of your order, please contact us within 24 hours of delivery. Photographic evidence may be required for us to process any complaints or claims.
Once the claim is validated, Florist Beddington will provide a replacement or refund, as appropriate, at our discretion and in accordance with your statutory rights. Refunds will be made via the original payment method.
We take all reasonable care to ensure that product descriptions, images, and pricing are accurate at the time when they are entered onto our website. There may be slight variations in appearance or colour due to availability, seasonal changes, or differing display settings on devices. Substitutions, where necessary, will always be made with similar or superior products in terms of value and appearance.
Customers are responsible for providing complete, accurate delivery addresses and contact details. Florist Beddington cannot be held liable for failed deliveries resulting from incorrect or incomplete information supplied by the customer. Please ensure any special instructions (e.g., safe location, gate codes) are clearly stated at the time of order.
You must ensure any recipients of your order are also aware of these responsibilities and accept delivery on the chosen date.
All content published on Florist Beddington's website, including product images, descriptions, and graphic design, remains the intellectual property of Florist Beddington. Use, reproduction, or distribution of our materials for purposes other than personal and non-commercial use is strictly prohibited without express permission.
We aim to provide a high-quality online flower delivery service throughout Beddington and adjacent areas. However, our liability is limited to the value of the goods supplied. Florist Beddington shall not be liable for:
Nothing in these Terms & Conditions excludes or limits our liability for death or personal injury caused by our negligence or for fraud, or any other liability which cannot be excluded or limited under English law.
Florist Beddington is committed to safeguarding your privacy online. Any personal information you provide to us will be handled in accordance with applicable UK data protection laws. Information is used solely to process and deliver your order, communicate with you about your purchase, and improve our services. Your information will not be shared with third parties without your consent, except where required to fulfil orders or comply with legal obligations.
Florist Beddington reserves the right to amend these Terms & Conditions from time to time to reflect changes in our practices or for legal and regulatory reasons. The latest version of these terms will be published on our website and will apply to all new orders made after the effective date of any such change.
These Terms & Conditions are governed and construed in accordance with English law. The courts of England and Wales have exclusive jurisdiction to adjudicate any disputes arising under or in connection with the use of our services or these Terms & Conditions.
If you have any questions regarding these Terms & Conditions, or if you require assistance with ordering, amendments, cancellations or complaints, please contact us by using the contact form or information as indicated on our website. We are committed to providing outstanding online flower delivery services to Beddington and its neighbouring communities.
By placing an order on Florist Beddington’s website, you accept these Terms & Conditions and confirm that you are at least 18 years of age. These terms apply for all purchases made by customers within Beddington and the surrounding areas using our online flower delivery service.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is 9 Denning Ave, Croydon, CR0 4DF.
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Beddington, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Beddington.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
